How do I get my certificates?
-Log in to poncacitydeals.com and click on “Your Cart” in the upper right corner, under your name. Then click on “my purchases” and you will see your voucher(s) with a “download” button next to them. Click the “download” button and you can print them.

I can’t log in
-Make sure you are registered with the website and not just signed up for the email newsletter.

Why is the old deal showing up?
-First try clicking on “Current Deal” at the top of the page. You can also try refreshing your page. If those don’t work, then you’ll need to clear your browser cookies.
In Internet Explorer, click on Tools-Internet Options. On the General Tab you’ll see Browsing History. Click Delete, and in the window that pops up, make sure Cookies and Temporary Internet Files are checked. Then click Delete.
In Firefox, click on Tools-Options.  Click on the Privacy icon, and Remove individual cookies.  When that window opens, scroll down until you see the poncacitydeals.com folder.  Highlight that folder, remove cookies.  Then, click the advanced icon in the option window, and click on the network tab and click clear now to clear your cache files.

What happens if I don’t spend the whole $25?
-No change is given if the entire voucher is not used.

Do I have to have a PayPal account to buy the deal?
-No. If you don’t have a PayPal account, that’s not a problem. Just click on the “Check out with PayPal” button and on the next page you’ll have the option of using your credit or debit card instead of PayPal.

For any other technical issues, contact Gayle at poncacitydeals@eteamradio.com

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